…Lord willing. I have to get up early (goal: 4am) to finish. But hopefully it will all get done smoothly.
Dad’s surgery will be June 12th. Its the first of 2. He is in better spirits now which in turn puts us all in better spirits. 
Thursday night I received a phone call from my father. He went on to tell me that he has a degenerative disease in 4 discs in his neck and requires surgery as soon as possible. The doctor wanted him to see the surgeon that same day, but he has an appointment Tuesday. So I am assuming that at that time we will find out when his surgery will be. They will be placing a metal rod in his neck.
The Dr. said that this is a serious as heart surgery and that if he gets in a fender bender or anything before the surgery it could cause paralysis. So we would really appreciate any prayers.
I am writing this to give the heads up that I might have to go to Maryland for the surgery at any time causing a delay.
This isn’t everything that went out. My camera is still somewhere in between Maryland and Philly. Who knows. Anywho…
These were taken with my phone on 0 hours of sleep, yet again, so pardon the injustice.
Items goiing out today:
MLP skirt
Elephant set
Robot Set
Progress Pics - I forgot my camera in Md. somewhere. Either at my grandfather’s house or my mother’s house. Anyways these photos are wretched because they were taken w/my cell phone. I hope to have my camera home soon.
L.I. your shirts will ship Thurs. I still have 2 to complete.
Gab and her bear she has conversations with in their secret language.
First:
I know I have been neglecting my boys (STILL) please forgive me! I just haven’t had the extra time/energy to fully delve into the raglan tee pattern. I have been trying to put more time into my family and home and I haven’t had extra time for developing the new products. So I am having a sale just for you Thursday.
Second:
This week I have been incredibly slow in answering emails and Private Messages. I have been preoccupied with other thingsI have discussed previously in this blog. I don’t think I realized how much the negativity had gotten me down.
Third:
My machine has been in the shop 3x this week. I know the shop owner is tired of hearing my voice on the other end of the phone. There were several things wrong. Each time we addressed one problem it was only a temporary fix and needed to be fixed again within days. But this time we think we have it fully corrected. This on top of aforementioned negativity has really taken a toll on me. So this weekend I will be completely off. I will not answer ANY emails. I need a mental health break. PLUS is Mother’s Day! We are going to Md to see my mommy, my dad and all 6 of my siblings!!
I think this will be the first time we have all been together since my wedding almost 2 years ago. My nephew is having his dedication and I get to see a little babe. I am so excited! Gabrielle will also get to see almost all of her cousins. This will be an exciting time!
Fourth:
My machine being repaired has brought me to a stand still almost. I will try to have all of the orders out as soon as I can. I will be updating the blog soon with an updated timeline. So please stay tuned.
AND A BIG THANK YOU!
To the customers that have emailed me with encouraging words. They really have helped. Thanks for sending me your love and support. I really do need it!
ABOUT THE WOOOOL!!
The 97/3 will be here within 2 weeks. How exciting. I will be hand picking testers because honestly I am sick of wasting time on people who don’t respond when testing an item. Time is priceless to me because I have so little of it.
DH and I on the way to my friend’s wedding. It was BEAUTIFUL! She is an unconventional bride so she just had it in a park downtown. She was gorgeous and her husband was soo proud. It was such a great highlight in my week! I took this with my cell phone.
I have thought very hard before posting this response. I have consulted with others and I stand behind my decision to defend myself as a WAHM. The item in question is supposed to be sent to me tomorrow to be fixed in adherence with my initial and unchanging offer.
A customer insinuated in a public forum that I do not stand behind my products. Since this false accusation several customers have been ignoring my Private Messages in that forum. This causes me to believe that the false rumors have been spread intentionally among my customer base by one specific person. I have chosen to address this issue here.
To those of you who have remained loyal, I thank you from the bottom of my heart.
First I must apologize to my other customers because dealing with this issue over the past week has slowed my production and communication. After spending hours defending myself to this customer I simply did not have the energy to keep up with my usual speed of communication. This has taken its toll on me emotionally and physically.
I hope to have this resolved soon so that things may return to normal.
First this customer purchased an item that was second from my store. Three weeks later they emailed me asking me to fix an item they had purchased. They have many of my items so immediately I agreed as soon as I received the email to fix the item, not remembering initially that it was a second. The skirt was listed a second and the listing explained why it was a second. The customer was asking me to fix the item for the reason it was listed a second.
I posted a question in the WAHM Chit-Chat Forum asking for advice from other WAHMs. This customer had recently left me hanging on a significant transaction and I felt as though they were trying to take advantage by not mentioning that the item they needed to have fixed was a second in the initial email. It is known by customers that seconds are received as is. The other WAHMs agreed that they felt as though I was being taken advantage of and stated that seconds are sold “as is” and were not expected to be repaired.
However, since I stated that I would fix the item initially I decided that I would keep my word and repair the item.
The customer came across my question in WAHM Chit-Chat and began to post insinuating comments in the diapering forum. Her posts alluded to my business and accused me of not, “…standing behind my products.”. She posted several other statements insinuating my business further with the same false accusation. I contacted the moderators of that forum and her posts were deleted and she was informed.
A moderator also read my thread and stated that there was nothing wrong with the question I had posted asking for advice. Later I had posted my defense to her in PMs. those were later deleted because I did not know that I could not post PMs publicly in the forum. I apologized to the moderator for unknowingly breaking the rule.
I have been contacted by another WHAM who has been having problems with the same customer. She saw the posts she had written in DC and realized she was attacking my business.
I want to make several facts clear:
1. I said I would fix the item and that has never changed. The following communication is what I wrote in my defense to this customer through PMs.
I never said that I would not fix the skirt. Again you are mistaken in this assumption. I said and I quote from several places:
From the emails in reply to your initial email:
Certainly I will send over the PP now. I am sorry that happenened. 
I think $2.00 should cover the shipping.
How are you feeling?
Thanks!
~Kyna
To which you replied:
That you would cover the shipping to me.
From PMs:
I will fix them hem as I stated because I am a woman of my word. And I just posted the thread for other opinions I don’t have other WAHMs IRL that I can bounce ideas of off and get second opinions. It really wasn’t meant to slight you in any way it was an honest inquiry as to how I should handle the situation. And I believe it was done in a respectful and honest way.
From the Thread in WHAM Chit-Chat:
Its the exact problem it was listed as a second for. She is covering shipping to me. Since I stated I would do it before I realized what it was I will cover shipping back.
Before I had a chance to send the PP and my address you sent a PM on DS and I waited for a response from you before proceeding to send the PP and address because you had said:
Quote:
“…its okay, ill just keep it, or fsot it to someone with a machine to fix it..”
I received no communication for several days after responding to that PM so I thought the transaction was finished.
2. I have gone above and beyond with this customer agreeing to fix the hem despite the fact that it was a second quality item.
I stated several times that I would fix the hem despite the fact that:
a. It went against this policy on returns found here:
Returns
Items that have not been washed or worn may be returned for store credit up to 7 days after you have received the item. If you find a defect upon the arrival of the items please contact me immediately at info@positively-posh.com. In the case of an error on my part, I will refund the cost of shipping. In the event that you are not satisfied with the product because of personal taste, the return shipping will be your responsibility.
It has been over 7 days since you received the item.
and
b. False accusations were made against me in a public forum.
3. I believe this customer intentionally spread this information against me to hurt my business. All I have done is respond in my defense which is my right.
I fully believe her actions were taken with the malicious intent to injure my business with which I help support my family . I personally feel as though the accusations were posted in DC to manipulate my actions in her favor.
My actions were taken in my defense.
4. This customer has said that they have only spoken of this to two other people, one being their husband. I suspect that this is not true because of other customers who have begun to ignore my communications.
Finally:
I have stood by my products since I started my business. Yes I have made mistakes I readily admit that. But I have always fixed them just as I have offered in this situation.
I have truly been devastated by the actions of this customer and the fact that I have had to defend myself against false accusations.
Some of these items were finished in Maryland and then shipped. Some items were finished in Philly and shipped from Maryland. A few will ship Monday.
A few in stock items. I don’t think the pictures do them justice but I only had an hour of sleep and it was 8 am and at that point I just wanted to be done!!!!!!! lol.
A bit of in stock:
My administrative assistant making copies under my sewing table.
My Giganta-baby crawling towards me in Maryland last week. (She is 30 inches tall at 10 months.)
My new favorite picture of Gabrielle. I wish I could edit out the ping-pong table. Ooops, sorry honey, the TABLE TENNIS TABLE……lol. He’s such a cute nerd.
When we had visited 2 weeks prior she could go under the table with room to spare. Now she was almost taller than the entire table!!!
